When it comes to successful projects, choosing the right contractor for the job is an important first step. Whatever the project, slow down and do some research. If you don't choose the right contractor, you could end up disappointed in the work, feeling swindled, and needing someone else to finish the job.
At Thrasher our mission is:“To be the best in our industry. To ‘wow’ our customers every step of the way.” Each of our employees take personal responsibility to “wow” each customer on every job and is a trusted and valued member of the Thrasher Basement Systems team.
It is important to us to ensure that each customer is helped to the best of our ability. We understand that the you are the most important person in our careers and we never forget it. Our business was built with YOU in mind.
Our Promise to You
System Warranty - When Thrasher Basement Systems installs a system at your home, you will receive a copy of the system warranty before works begins.
100% Satisfaction Guarantee - We guarantee that we will preform all of your work to the standard stated on your proposal. If for any reason you are displeased with any of our services, I am a phone call away.
Property Protection Guarantee - All property such as lawns, carpeting, floors, walls, furniture and door frames are protected. In the rare occurrence were property is damaged, we will repair it. Floor covers will be used in all work and traffic areas. We do our best to clean up after ourselves, however if after completion you are not satisfied, we will offer you a $100 gift certificate for a professional cleaning company.
Customer Respect Guarantee- Our technicians will not use tobacco products or profanity while on your property. They will courteously address any questions or concerns and treat you and your family with respect. All of our employees are upstanding citizens with the legal right to work in the United States (We participate in E-Verify)
Are we perfect? No. But every day, every person at our company is striving to be excellent at what each of us does to serve you.
Team Thrasher
